How can we help?
General
What is Sebidona?
Sebidona is a social service providing objects designed for sustained presence. We address visual chaos by offering products that serve as clear, quiet surfaces.
How do I contact you?
Please utilize our correspondence form or reach out directly via email. We review all inquiries manually to ensure an authentic response.
Shipping & Delivery
Where do you ship?
We provide standard shipping to the US and Europe. Orders are fulfilled within 2-3 business days and typically arrive within 6-10 business days.
How much does shipping cost?
Shipping is included in the price of the object. We believe in a transparent transaction with no hidden fees at checkout.
Returns & Exchanges
What is your return policy?
We offer a 30-day return window. If the object does not provide reasonable satisfaction, it may be returned for a full refund. Items must be in their original state.
How do I start a return?
Contact our team with your order details. We will provide the necessary instructions to return the object to our facility.
Product Care
How do I care for my object?
Use a dry, soft cloth for regular cleaning. Avoid chemical sprays or waxes. For solid wood, a light application of food-grade mineral oil is sufficient to maintain its integrity.
What materials are used?
We utilize solid hardwoods (Oak and Walnut) and natural fibers (Linen and Cotton). Every material is selected for its ability to age naturally over time.
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SEND US A MESSAGE VIA HELP@SEBIDONA.COM. WE WILL REPLY YOU WITHIN 48 HOURS.